1. Data controller
Trust Ride is a data controller within the meaning of Regulation (EU) 2016/679 (GDPR). You can contact us at:
Email: [site_email]
Phone: [support_phone]
2. What data we collect
When using our website and services, we may collect the following personal data:
Full name
Email address
Phone number
IP address and browser data
We collect this data when you:
Complete our contact form
Make an enquiry about a transfer or car rental
Visit our website
3. Purposes of processing
We process your personal data for the following purposes:
Responding to your enquiries and communicating with you
Organising requested transfers and rentals
Improving our services and website
Complying with legal obligations
The legal basis for processing is: performance of a contract (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR).
4. Sharing data with third parties
We do not sell or share your personal data with third parties, except in the following cases:
When required by law or by government authorities
With service providers processing data on our behalf (e.g. hosting, email services) under a data processing agreement
5. Cookies
We use cookies in accordance with our Cookie Policy. You can manage your preferences at any time using the cookie settings button on our website.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or until legally required retention periods expire. Data submitted through the contact form is retained for up to 2 years.
7. Your rights
Under GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Lodge a complaint with the Commission for Personal Data Protection (CPDP), address: 2 Prof. Tsvetan Lazarov Blvd., Sofia, website: www.cpdp.bg
To exercise your rights, contact us at: [site_email]
8. Changes to this policy
We reserve the right to update this policy. In the event of significant changes, we will notify you through the website. Continued use of our services following publication of changes constitutes acceptance of those changes.