Information

Terms and Conditions

Terms and Conditions

Last updated: 24.04.2026

1. General Information

These Terms and Conditions govern the relationship between [Company Name], registered as [Legal Entity Type], with Company ID [Company ID], registered address: [Address], email: [Email] (hereinafter referred to as “the Company”) and the users of its services.

2. Services

The Company provides the following services:

  • Airport and private transfers

  • Car rental

Services are available across Bulgaria, including but not limited to Varna, Golden Sands, Albena, St. St. Constantine and Helena, Sunny Beach, Plovdiv, and Sofia.

3. Bookings and Payments

Bookings can be made via [website/phone/email/form].

Payments can be made using:

  • [cash]

  • [card]

  • [online payment]

Payment terms:

  • [advance payment / on-site payment / mixed]

4. Cancellations and No-Show

Customers may cancel a booking under the following conditions:

  • Free cancellation up to [hours] before the service

  • Late cancellations are subject to a fee of [amount/percentage]

In case of no-show:

  • [fee/full charge details]

5. Delays

Waiting time policy:

  • Airport transfers: [minutes]

  • Other transfers: [minutes]

In case of customer delay:

  • [conditions/fees/cancellation]

6. Liability

The Company is not liable for:

  • Delays caused by traffic, weather conditions, or force majeure

  • Lost, damaged, or forgotten luggage

  • [other limitations]

7. Car Rental

For car rental services, the following apply:

  • Minimum driver age: [years]

  • Security deposit: [amount]

  • Fuel policy: [full/full or other]

  • Mileage limit: [km/unlimited]

8. Governing Law

These Terms are governed by the laws of the Republic of Bulgaria.

9. Inquiries

For additional information, users may submit inquiries via:

  • [contact form]

  • [email]

  • [phone]